Effective Date: April, 2025.

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At The Red Tree House, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.theredtreehouse.com, contact us, or make a reservation.
 

By using our website, you agree to the terms of this Privacy Policy.
 

1. Information We Collect
 

Personal Information:

We may collect personally identifiable information, such as:
 

• Full name

• Email address

• Phone number

• Payment information (processed securely via third-party platforms)

• Nationality and travel details

• Any information you voluntarily provide (e.g., during booking or contacting us)

Non-Personal Information:

When you visit our site, we may collect:

• Browser type and version

• IP address

• Pages visited

• Date and time of access

• Referring URL
  
   

We use cookies and analytics tools (like Google Analytics) to improve our services.
 

2. How We Use Your Information

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We use the information we collect to:
 

• Process and manage reservations

• Communicate with you about your stay

• Personalize your experience with us

• Improve our website and customer service

• Comply with legal obligations
   

We do not sell or rent your personal information to third parties.
 

3. Sharing Your Information
 

We may share your information with trusted third parties only when necessary:
 

• Payment processors (e.g., Wix Payments, Stripe, PayPal)

• Booking and communication platforms

• Legal authorities, if required by law

• Service providers under confidentiality agreements (e.g., website hosting, marketing tools)
   

4. Data Security
 

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
 

5. Your Rights
 

Depending on your location, you may have the right to:
 

• Access, update, or delete your personal information

• Withdraw consent for data processing

• Lodge a complaint with a data protection authority
   

To exercise any of these rights, contact us at:
rights@theredtreehouse.com
 

6. Cookies and Tracking Technologies
 

Our website uses cookies to enhance your browsing experience. You can modify your browser settings to disable cookies; however, this may affect website functionality.
 

7. Third-Party Links
 

Our site may contain links to external websites. We are not responsible for their privacy practices. We encourage you to read the privacy policies of those sites.
 

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
 

9. Changes to This Policy
 

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.
 

10. Contact Us
 

If you have any questions or concerns about this Privacy Policy, please contact us:

The Red Tree House

Email: policy@theredtreehouse.com

www.theredtreehouse.com